Effective Date: 22 March 2026
1. INTRODUCTION
Welcome to twrlz.com ("we", "our", "us"). These Terms and Conditions ("Terms") govern your access to and use of our website and services.
By accessing or using twrlz.com, you agree to be legally bound by these Terms. If you do not agree, you must not use our services.
2. SERVICES
Twrlz provides a platform that allows users to create, manage, and share digital vCards and related content.
We reserve the right to modify, suspend, or discontinue any part of the service at any time without prior notice.
3. ELIGIBILITY
You must be at least 18 years old or have legal capacity in your jurisdiction to use our services.
By using the platform, you confirm that all information provided is accurate and that you have the authority to use it.
4. USER ACCOUNTS
- You are responsible for maintaining the confidentiality of your account credentials.
- You are responsible for all activities under your account.
- You must notify us immediately of any unauthorized access.
We reserve the right to suspend or terminate accounts that violate these Terms.
5. USER CONTENT
You retain ownership of the content you upload.
By uploading content, you grant us a worldwide, non-exclusive, royalty-free license to host, display, and distribute such content for the purpose of operating the platform.
You agree not to upload content that:
- Is illegal, harmful, or misleading
- Infringes intellectual property rights
- Contains malware, spam, or abusive material
We reserve the right to remove content at our sole discretion.
6. PAYMENTS, SUBSCRIPTIONS AND REFUND POLICY
- Certain features require paid subscriptions.
- Prices are displayed in GBP unless otherwise stated.
- Payments are processed via third-party providers.
Subscriptions:
- Subscriptions renew automatically unless cancelled before renewal.
- You are responsible for managing your subscription status.
Refund Policy (Strict):
- All payments are final and non-refundable unless required by applicable law.
- No refunds will be issued for partial usage, unused time, or change of mind.
- Failure to cancel before renewal does not qualify for a refund.
- In exceptional cases, refunds may be granted at our sole discretion.
Chargebacks:
- Initiating unjustified chargebacks may result in immediate account suspension and permanent restriction.
7. INTELLECTUAL PROPERTY
All platform content, including design, code, trademarks, and branding, is owned by Twrlz or licensed to us.
You may not copy, modify, distribute, or reverse engineer any part of the platform without prior written consent.
8. ACCEPTABLE USE POLICY
You agree NOT to use Twrlz to:
- Promote illegal activities or content
- Distribute spam, phishing, or misleading links
- Host adult, violent, or harmful material
- Infringe copyrights, trademarks, or other rights
- Attempt to hack, disrupt, or overload the platform
- Use automation, scraping, or bots without permission
We reserve the right to:
- Remove any content
- Suspend or terminate accounts
- Report violations to authorities when necessary
This policy applies to all content published via vCards.
9. THIRD-PARTY SERVICES
Our platform may integrate with third-party services.
We are not responsible for:
- Their availability or performance
- Their data handling practices
- Any losses caused by their services
Use of third-party services is at your own risk.
10. SERVICE LEVEL & AVAILABILITY (SLA DISCLAIMER)
We aim to provide a reliable and high-availability service, but we do not guarantee uninterrupted or error-free operation.
- The platform is provided "as is" and "as available"
- We do not guarantee uptime, availability, or performance levels
- Scheduled maintenance or unexpected outages may occur
Twrlz shall not be liable for:
- Downtime or service interruptions
- Data loss or delays
- Business or revenue losses resulting from outages
11. LIMITATION OF LIABILITY
To the fullest extent permitted by law:
Twrlz shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of data, revenue, profits, or opportunities
Total liability shall not exceed the amount paid by you in the previous 12 months.
12. INDEMNIFICATION
You agree to indemnify and hold harmless Twrlz from any claims, damages, or expenses arising from:
- Your use of the platform
- Your content
- Your violation of these Terms
13. BUSINESS (B2B) TERMS
For businesses, teams, or organizations using multiple vCards:
- The account holder is responsible for all users under the account
- You must ensure compliance of all team members with these Terms
- Licenses are non-transferable unless explicitly allowed
- We are not liable for internal misuse by team members
Enterprise or custom agreements may override these Terms where applicable.
14. TERMINATION
We may suspend or terminate your access at any time if:
- You breach these Terms
- Required by law
- Necessary to protect the platform or users
Upon termination:
- Access to your account will be revoked
- Your data may be deleted after a reasonable period
15. DATA PROTECTION
Your personal data is processed in accordance with our Privacy Policy.
By using the service, you acknowledge and agree to such processing.
16. FORCE MAJEURE
We are not liable for delays or failures caused by events beyond our control, including:
- Natural disasters
- Internet or infrastructure failures
- Government actions
- Cyberattacks
17. GOVERNING LAW
These Terms are governed by the laws of Brazil.
Any disputes shall be subject to the jurisdiction of the courts of Rio de Janeiro, Brazil.
18. CHANGES TO TERMS
We may update these Terms at any time.
Continued use of the platform constitutes acceptance of the updated Terms.
19. CONTACT
Email: talkto@twrlz.com
Location: Teresópolis, Rio de Janeiro, Brazil