PRIVACY POLICY

Effective Date: 22 March 2026

1. INTRODUCTION

Welcome to twrlz.com ("we", "our", "us"). We are committed to protecting and respecting your privacy in accordance with applicable data protection laws, including the UK GDPR, EU GDPR, and Brazil’s Lei Geral de Proteção de Dados (LGPD).

 

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

 

Controller Details:

Twrlz

Teresópolis, Rio de Janeiro, Brazil

Email: talkto@twrlz.com

 

2. SCOPE

This policy applies to:

- Visitors to our website

- Registered users of our vCard services

- Individuals interacting with our users’ public profiles

 

3. INFORMATION WE COLLECT

 

3.1 Information You Provide

- Name, email address, phone number

- Business information and social links

- Content uploaded to your vCard (images, text, media)

- Billing and payment details (processed via third-party providers)

 

3.2 Automatically Collected Data

- IP address

- Browser type and device information

- Usage data (pages visited, clicks, interactions)

- Cookies and tracking technologies

 

3.3 Third-Party Data

We may receive data from:

- Payment processors

- Analytics providers

- Social media platforms (if connected)

 

4. LEGAL BASIS FOR PROCESSING

We process your data under the following legal bases:

- Contractual necessity – to provide our services

- Legitimate interests – to improve and secure our platform

- Consent – for marketing communications and optional cookies

- Legal obligations – compliance with applicable laws

 

5. HOW WE USE YOUR INFORMATION

We use your data to:

- Provide and maintain the platform

- Create and manage your digital vCard

- Process transactions and subscriptions

- Improve performance and user experience

- Communicate service updates and support

- Prevent fraud, abuse, and security threats

- Comply with legal and regulatory obligations

 

6. SHARING AND DISCLOSURE

We do not sell your personal data.

 

We may share data with:

- Trusted service providers (hosting, payments, analytics)

- Legal authorities when required by law

- Business partners in case of merger, acquisition, or asset sale

 

All third parties are required to implement appropriate safeguards.

 

7. INTERNATIONAL DATA TRANSFERS

Your data may be transferred and processed outside your country, including the UK, EU, and Brazil.

 

Where applicable, we ensure safeguards such as:

- Standard Contractual Clauses (SCCs)

- Adequacy decisions

- Equivalent legal protections under LGPD

 

8. DATA RETENTION

We retain personal data only as long as necessary:

- Active accounts: duration of service use

- Legal obligations: as required by law

- Inactive accounts: may be deleted after a reasonable period

 

You may request deletion at any time.

 

9. YOUR RIGHTS

Depending on your jurisdiction (GDPR/LGPD), you have the right to:

- Access your personal data

- Correct inaccurate data

- Request deletion ("right to be forgotten")

- Restrict or object to processing

- Data portability

- Withdraw consent at any time

- Lodge a complaint with a supervisory authority

 

To exercise your rights, contact: talkto@twrlz.com

 

10. COOKIES AND TRACKING

We use cookies and similar technologies to:

- Ensure platform functionality

- Analyze usage

- Personalize experience

 

You can control cookies via your browser settings. Where required, we obtain your consent before using non-essential cookies.

 

11. DATA SECURITY

We implement industry-standard technical and organizational measures, including:

- Encryption (HTTPS/SSL)

- Secure servers and infrastructure

- Access control and authentication

- Monitoring and threat detection

 

However, no system is 100% secure, and we cannot guarantee absolute security.

 

12. CHILDREN’S PRIVACY

Our services are not intended for individuals under 16.

We do not knowingly collect personal data from children. If we become aware of such data, we will delete it promptly.

 

13. THIRD-PARTY LINKS

Twrlz vCards may contain links to third-party websites or services.

We are not responsible for their privacy practices or content.

 

14. CHANGES TO THIS POLICY

We may update this Privacy Policy at any time.

Changes will be posted on this page with an updated effective date.

 

Continued use of the service constitutes acceptance of the updated policy.

 

15. CONTACT

Email: talkto@twrlz.com

Location: Teresópolis, Rio de Janeiro, Brazil

 

16. COMPLIANCE STATEMENT

Twrlz is committed to compliance with:

- UK General Data Protection Regulation (UK GDPR)

- EU General Data Protection Regulation (EU GDPR)

- Brazil’s Lei Geral de Proteção de Dados (LGPD)

We continuously review our practices to ensure lawful, fair, and transparent processing of personal data.